I recently returned from a 4-day trip to WDW following 3 days on board the Disney Dream. As luck would have it, my last two days at WDW weren’t the best, due in part by a chest cold I picked up.
Here’s a few observations I made during the trip, that Disney could take and use to improve the parks and resorts, even if only marginally.
One thing that we encountered on the Dream that was new to us was the abundant use of hand sanitizer wipes at the entrance to every restaurant. I remember hearing they had started this a while back to reduce outbreaks of noro/rotovirus like those that have hit many cruise ship passengers over the past few years. What I find curious though is why Disney hasn’t extended this same practice to the parks and resorts, or even the restaurants on property. I realize it costs money to provide this as a service, but it just seems like it would be a big help in potentially saving some guests’ vacation from ruin. I won’t go so far as to blame the lack of hand sanitizers on my own sickness, but whose to say that it wouldn’t have helped in preventing it?
Exit at DHS after Fantasmic
The last night were at WDW, we hopped over to DHS to see the 10:00pm showing of Fantasmic! And while I think this show is still sub-par in comparison to its Disneyland counterpart, it’s still an enjoyable way to cap a night or even a trip. One thing I noticed though, that they’ve been doing for quite a while, is in regards to the routing of guests leaving the show. We arrived at the park just after 8pm while the first showing was still playing and noticed they had the gates open beside the service station to the right, immediately after the entrance gates for guests leaving. Oddly, when we left the 10pm show, these same gates were not opened, which would have shortened our walk, allowing us to exit the park instead of being re-routed to Sunset Boulevard. If I had to guess, I would say they do this to encourage guests to spend more at the shops that are still open, but to a cold, tired and grumpy guest who’s not feeling well (as was I), these extra steps just add to the frustration and maybe even slight dis-satisfaction.